Shipping Policy

Shipping Policy – ​​Feline Happiness

At Bonheur du Félin, we are committed to providing our customers with a simple, fast and reliable delivery experience. Please read our delivery policy carefully to find out our delivery times, costs and conditions.

Order Processing Times

• Orders are processed within 1-3 business days after payment is received.
• During periods of high demand (holidays, special promotions), processing time may be slightly extended.

Delivery Times

We ship to Canada, the United States and France.

• Canada : 6 to 11 working days
• UNITED STATES : 6 to 11 working days
• France : 6 to 11 working days

Delivery times are estimates and may vary depending on your location and shipping services.

Shipping Costs

Are €10.90. However, these fees are FREE for all orders.

If you need your item quickly, please contact us at bonheurdufelin@gmail.com .

Tracking Number

As soon as your order is shipped, you will receive a confirmation email with a tracking number to follow your package in real time.

Delivery Problems

If you do not receive your order within the indicated time frame or if you notice a problem with your package:

• Contact us at bonheurdufelin@gmail.com with your order number.
• We will work with the carrier to resolve the situation quickly.

Unsuccessful Delivery Returns

If a package is returned due to an incorrect address or extended absence, reshipping charges may apply.

Thank you for your trust,
The Feline Happiness Team

We will do our best to process your order as a priority.